Charlotte Russe at 28211 Paseo Drive, Wesley Chapel

Contacts

• Price level: Moderately
• Phone: +1 813-991-5601
• Address: 28211 Paseo Drive, Wesley Chapel, FL 33543
• Website: charlotterusse.com
• Types: Establishment   Jewelry store   Clothing store   Shoe store  

Reviews of Charlotte Russe

• 1

  Stephanie Rivero

  Posted at Jun, 01 2019
  I absolutely love Charlotte Russe, it is my all time favorite store and pretty much the only store I shop at. I must say going to this Wesley Chapel location made me never want to go back. Most Charlotte's I have been to are clean, organized and well maintained; however, this location was HORRIBLE!! Not only did they have their store so messy all over but the costumer service was ridiculously horrible. The racks were all mixed together with all sizes and nothing was organized. Nothing was in the right place. It's like the employees were too lazy to put things where they belonged. Why work there if you just don't care? I had to wait at least 15 minutes just for someone to come acknowledge that I was waiting for a fitting room and it wasn't even busy. The employees were just too busy having their own conversation at the cash registers. Also, when I went to check out, the cashier was so busy talking on her microphone with another employee and wasn't even paying attention to me nor my purchase. She was just SO rude! But that's not all, I bought a few things including some sandals and spent a decent amount of money. When I got home and was looking through everything I bought I noticed that the cashier completely forgot to put my sandals (that I paid for already) in my bag. So, I had to drive back the next day to go and get them. I was livid because I live in Temple Terrace and that's about a 30 minute drive there and back. Such a horrible store and horrible employees. I don't plan on ever going back again.
• 1

  Google User

  Posted at Apr, 21 2019
  Rudest employees when checking out they have no respect for there customers it's ridiculous how someone has a job just to be rude to customers it happens every time in this store. The employee has a attitude because didn't know where the line is saying there's people waiting in line which there wasn't they were standing around the checkout. Seriously these people shouldn't have a job if they're going to be rude and have a attitude like how are people suppose to know where the line starts it's confusing for some people.
• 1

  Dragon Alchemy

  Posted at Feb, 04 2019
  Go here for the clothing, prices and nothing else.. Not even for small talk with your purchase. Smiles/thank you do nothing unless you are dressed under their style, you will be judged as you shop. Don't even expect the employees running the dressing rooms to acknowledge you. Its as though you shouldn't be trying on their clothing and with Hot Topics being across the street, the vibe they give off speaks.."That is where YOU belong, not here!" There was only one employee that was kind who ended her shift, none of them bothered to check after she said "If you need any specific size, let me know.." Instead they yelled out "Nope we are all out!" Without looking in my direction, knowing the style heel I was regarding or going in the back, they just stood behind the cash register talking amongst themselves in gossip. My money was obviously the only importance, while shopping in this store and meeting their quote by the end of the day for a paycheck. Next time, I won't be smiling or saying a word in the middle of shopping..it will be in and out.
  
  (Update) I still would NOT recommend this place and though it may be convenient having a Charlotte Russe at a near mall, I have never stepped foot in there since this review. This is the most unbelievably rude, unorganized and careless store I've ever walked into that has a bitter vibe the moment you ask for help. I'm hoping another potential business will open up to take its place with a more mindful and kind atmosphere. Possibly an Asian market, puppy or animal adoption store, anything! Possibly get rid of the rude employees and hire nicer people? All I know is I will never be back..

Photos of Charlotte Russe

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